Toll Free: 1 (833) 990-BITS
Frequently Asked Questions
Where are you manufacturer’s located?
Southeast Asia, Canada, and the United States. We source our products from quality manufacturers with proven performance around the world.
What is the typical lead time on an order?
Lead time is usually 20-25 days (if it is not already in stock). We maintain a great relationship with our manufacturers to speed up the process to meet your deadline.
Do your manufacturers meet quality standards?
Yes. All of our manufactures are vetted and meet internationally recognized quality (ISO:9001) and environmental standards (ISO:14001). We compete with major brands around the world!
If my product is imported, do I have to manage customs or delivery?
No. If your products are imported, we will manage customs and delivery from the factory to your site.
Our goal is to connect contractors to quality manufacturers around the world in order to avoid paying for expensive brands -- our value is making the RFQ, customization, and shipment processes as seamless as possible.
777 Centennial Rd
Vancouver, BC V6A 1A3
14845-6 Yonge Street
Aurora, ON L4G 6H8